Sector Optical’s return and exchange policies:

Return and Exchange Policy

Manufacturing defects in lenses:

If your lenses are defective due to manufacturing errors, they can be replaced free of charge.

These defects include harmful changes in the lenses.

Scale error:

If the lenses are made with the wrong scale, they can be returned and replaced.

Prescription lenses:

Prescription lenses are not replaced.

Prescription sunglasses can be exchanged if they are intact and no lenses have been fitted to them.

Return and exchange period:

The return and exchange period is 30 days.

Warranty:

The warranty on each product completes the return and exchange policies.

Lenses for brands that supply lenses under “Premium Lenses” are subject to a special warranty.

General Notes

The company is registered and located in the Arab Republic of Egypt.

Lenses must be in original condition upon return.

Please contact the company for additional details on return and exchange policies.

Contact

The company can be contacted via the contact information listed on its website to inquire about return and exchange policies.

Shipping and Delivery Policies:

We have several shipping methods available to suit the customer’s needs:

Standard shipping takes 2 to 4 days in Greater Cairo and 5 to 7 days in the governorates (does not include custom prescription lens fulfillment time**).

Express shipping within 24 hours is only available in Greater Cairo with different fees.

Shipping costs are determined by region and the nature of the shipment